Be the receptionist of your online and social media business

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If you want to grow your social media and online business and you are from the generation that did not grow up with social media, here is an important tactic for business growth.

Unlike the traditional business where you strive to be as far away from the customer as possible – because you are empowering your employees to be focused on the customers, with online and social media – you want to be the receptionist.

You want to meet the customer from the beginning of the process.

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